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System Requirements for Message Discovery

1System Requirements for Message Discovery

1.1.1For Full Mail Archiving (captures inbound, outbound and intradomain messages)

Mail Servers Supported Mail Servers for Message Archiving

Notes:

  • If you want to use the journaling option with Exchange Server Standard Edition, you must have at least two of these servers on your network. You must reserve one server exclusively for receiving journaled messages. This reserved server cannot contain any user mailboxes.

If you don’t have a supported mail server, you may consider Google Apps Premier, which includes Policy Management and Message Recovery, powered by Postini, and provides integrated message archiving.

1.1.2For Inbound Mail Filtering and Archiving (messages received by your users)

Domain You must have your own domain name for your email, not a shared or third-party domain. For example, your email address should be similar to your_name<em>your_domain.com</em>, not <em>your_name</em>hotmail.com.


Access to MX Records You or your email administrator must be able to change your DNS MX records (used to direct your mail flow). If you own your domain, you should be able to change your MX records by working with your domain name provider or ISP. Our activation instructions will walk you through this process.


Mail Servers and Service Providers Supported Mail Servers: The service supports all common mail servers, including Microsoft Exchange Server, Lotus Domino, Postfix, Sendmail, Macintosh OS X Server, and Novell Groupwise.



Supported Service Providers (hosted email): The service is also compatible most ISPs and domain name providers that host the email for your own domain. The service is not compatible with providers that don’t release mail server information, or don’t allow you to change the MX records with their hosted email service. Currently known providers that are incompatible with the service include 1and1.com and XO Communications.



Google Apps: The Message Discovery service is not recommended for use with Google Apps Standard as outbound filtering is not supported. We recommend you consider Google Apps Premier, which includes Policy Management and Message Recovery, powered by Postini.


1.1.3For Outbound Mail Filtering and Archiving (messages sent by your users)

Domain You must have a static IP (not a dynamic IP) for your domain.


Mail Servers and Service Providers Supported Mail Servers: You or your email administrator must have administrative control over your own mail server to set up your outbound mail to flow through the service. The service supports all common mail servers, including Microsoft Exchange Server, Lotus Domino, Postfix, Sendmail, or Novell Groupwise.



Supported Service Providers (hosted email): At this time, we do not support webmail server (such as Yahoo! Domains) for your domain’s email. If you do not own your own mail server, we recommend you consider Google Apps Premier, which Policy Management and Message Recovery, powered by Postini.



Google Apps: The Message Discovery service is not recommended for use with Google Apps Standard as outbound filtering is not supported. We recommend you consider Google Apps Premier, which includes Policy Management and Message Recovery, powered by Postini.