A variety of Email Archiving options. Choose one that suits your needs the best.

CLOUD EMAIL ARCHIVE

inX supply online email archiving, e discovery service for companies and individuals, all safely locked away in the cloud.

All Historical and current email is retained for as long as the account is paid.

The email archiving platform meets all the email archiving regulatory requirements.

We maintain all the infrastructure, upgrades, and maintenance and manage the hard drive space or growth.

Outlook pst files are easily imported and exported.

All incoming and outgoing mails with MS Exchange internal emails are archived correctly.

ISP VERSION

inX can assist you as an ISP to offer email archiving services over the Internet to all your current and new clients.

You can run the services on our infrastructure or on your own.

Each customer gets their own independent instance of E-Mail Archiving.

Native multi-tenancy → Scales with minimal resources.

Centrally configure, manage and monitor multiple customer instances.

No upfront commitment. Pricing is charged per mailbox per month.

ONSITE EMAIL ACRHIVING

inX E-Mail Archiving system is one of the most popular email archiving services with email discovery and meets all email archiving regulatory requirements.

Sarbanes Oxley, Gramm-Leach Bliley, Freedom of Information Acts, POPI Act, The ECTAct 25 of 2002.

Used by thousands of companies, educational institutions, NGO’s, government agencies and banking institutions world-wide.

Enterprise grade solution, compatible with a wide range of mail servers and storage devices. Like Office 365, Microsoft Exchange.

On Site system can be installed on a number of operating system.

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Archiving huge amounts of data in disk-based storage areas or data warehouses demands the ability to search data quickly and accurately. Search capability comes with a cost. As data grows, so does the complexity of managing that data. Unfortunately, regulations stipulate data must remain in its original state and native format, which often isn’t in a readily searchable format.

There are companies that assist in these efforts with software, archival systems and management applications that make the storage and retrieval tasks manageable.

How much valuable information in any company goes undocumented in a formal way?

Email can contain vital business information that isn’t documented or stored elsewhere. Email archiving systems solve this problem. It certainly isn’t the preferred or most efficient method of having standard searchable documentation, but it does preserve a vast knowledge base contained only in email conversations.

All communication these days is via email.

It’s no secret that the standard method of corporate and nearly all communication these days is email.
Research shows that, as much as 75 percent of a company’s intellectual property exists only within email.
It’s no wonder regulatory agencies require email archiving and searching solutions.
Email archive from inX is a secure storage space, on site or in the cloud for all email messages, that requires no interaction from the end user.

Companies that don’t already have an email archiving system in place will find their money well spent, should any lawsuits appear in their future. There’s no statute of limitations regarding how far back a company will have to search its email archives.

Restoring this data from tapes proves prohibitively expensive and often impossible if tape damage or data corruption has occurred.

Every business needs an email archiving system that provides access to historical data and provides a searchable index.

Government, healthcare-related businesses and financial institutions have strict requirements in place regarding storage and retention of documents, including email.

Perhaps driving the demand for email archiving solutions to a greater level than legal considerations is regulatory compliance. Regulations require those businesses that must comply with the Sarbanes-Oxley Act (SOX), Health Insurance Portability Accountability Act (HIPAA), Food and Drug Administration (FDA), and others to maintain a searchable email archive.

The Securities and Exchange Commission levies heavy penalties against companies that fail to comply with regulations specifically covering email archiving and searching.

HIPAA, for example, contains some statutes that require institutions to retain emails concerning details of patient’s medical history until two years after a patient’s death.

The ECT Act (Electronic Communications and Transactions Act 25 of 2002), POPI Act  (Protection of Personal Information)

WHAT IS EMAIL ARCHIVING?

All Communiction these days is via EMail

It’s no secret that the standard method of corporate and nearly all communication these days is email. Email consumes more employee time than almost any other task.
Research shows that users spend one-quarter of their time working with email. And an additional one-quarter sorting our spam emails.
Furthermore, as much as 75 percent of a company’s intellectual property exists only within email.
It’s no wonder regulatory agencies require email archiving and searching solutions.
Email archive from inX is a secure storage space on site or in the cloud for all email messages that requires no interaction from the end user.

What is email archiving?

Email archiving is an automated process for preserving and protecting all inbound and outbound email messages (as well as attachments and metadata) so they can be accessed at a later date should the need arise. The benefits of email archiving include the recovery of lost or accidentally deleted emails, or restoring of email servers or email accounts accelerated audit response, preservation of the intellectual property contained in business email and its attachments and “eDiscovery” in the case of litigation or internal investigations (what happened when, who said what).

Archiving Overview

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Objectives of Email Archiving

  • Data Preservation
  • Protection of Intellectual Property
  • Regulatory compliance
  • Litigation and Legal Discovery
  • Email Backup and Disaster Recovery
  • Messaging System & Storage Optimization
  • Monitoring of Internal & External Email Content
  • Records Management (Email Retention Policies)
  • Business & Email Continuity

As enterprises of all sizes grow more reliant on email, the business value of that content is also growing. To protect this increasingly valuable information (intellectual property), numerous standards and regulations have been enacted to require records protection and retention as well as timely response to legal (discovery) and information (FOIA) requests. Modern email archiving solutions allow companies to meet regulatory requirements or corporate policies by securing and preserving data and providing flexible data management policies to enable authorized users to enact ‘legal holds’, set retention and purge policies, or conduct searches across multiple mailboxes to complete various inquiries.

Litigation and Legal Discovery

For legal discovery, email archiving will lower the overall risk of spoliation and greatly speed up electronic e-discovery. This is because messages are indexed, audit trails are provided, messages are ed-duplicated, and legal hold/preservation can be applied. For litigation support, email can be retrieved quickly and a history of the email exists to prove its authenticity for chain of custody. For compliance support, email records are stored in the archive according to administrator defined retention policies. When retention periods expire, email is automatically deleted by the archiving application. In order to be compliant, an organization can intentionally destroy email messages, so long as

  1. the destruction is done pursuant to a stated company policy and
  2. the destruction stops immediately if an incident occurs which could give rise to a lawsuit.

If an organization has multiple separate applications, for example for e-discovery, records information management, and email archiving, each application may have a separate database and it becomes difficult to ed-duplicate messages and ensure that a single retention policy is being applied. From a legal point of view, this is important because once retention periods have expired the message should be purged from the archive. Messages that are not purged are still discover-able, should litigation arise at a later date. As such, without a unified archive it is difficult to ensure one single retention policy. This problem is magnified for large organizations that manage tens of millions of emails per day.

eWorxS system does not allow any person, administrator to purge and emails, on completion of the contract all archived emails are move but not purged, these mails can still be accessed on a later stage at a reasonable cost.

Without email archiving, email likely exists on some combination of backup tapes and on end users’ local workstations. If a specific email needs to be found for an internal investigation or in response to litigation, it can take weeks to find and costs a great deal. With today’s legal discovery rules and compliance legislation, it has become necessary for IT departments to centrally manage and archive their organization’s email, so email can be searched and found in minutes; not days or weeks.

Email Backup and Disaster Recovery

Email is the lifeblood of many modern businesses, and enterprises today depend more on reliable email service. Virtually all enterprises implement a messaging infrastructure to connect workers and enable business processes. In the e-commerce arena, employees may require access to email to close sales and manage accounts. These employees, plus many others, may choose to keep their emails indefinitely, but some organizations may mandate that emails more than 90 days old be deleted. Setting these kinds of retention policies deserves careful consideration as a single email could help a company win a lawsuit or avoid litigation altogether. Email archiving can also be used for business continuity at the individual employee level. When one employee quits, his/her replacement can be given access to the departed employee’s archived messages in order to preserve correspondence records, and enable accelerated on-boarding.

As part of a comprehensive disaster recovery plan, an email archive can be instrumental in an organization’s effort to “get back to business”. An offsite, online archive means that secondary facilities can spin up messaging servers and quickly get access to the last mails sent/received as well as all historical messaging data. Offsite archives can take the form of disk farms (SANs) in distant DR facilities or email archives stored in public/private cloud environments. It should be noted that while email archiving products do capture and copy all messages, they are not mirrored copies of the messaging server itself, and therefore cannot help recreate user accounts/groups in the event of a disaster.

Messaging system & storage optimization

Every email message takes up space on an email system’s hard drive or some other permanent storage device (e.g. Network Attached Storage, Storage Area Network, etc.). As the number of these messages increase, simple operations such as retrieving, searching, indexing, backup, etc. take utilize more information system resources. At some point older data must be removed from the production email system so that they can maintain a level of performance for their primary use, exchange of email messages. Email archiving solutions improve email server performance and storage efficiency by removing email and attachments from the messaging server based on administrator defined policies. Archived email and attachments remain accessible to end users via the existing email client applications.

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